Shipping Policy

Last updated: July 6, 2026

LucyCamera offers tracked shipping to the available destinations shown at checkout. We use reliable shipping services to deliver orders safely and with tracking.

Order Handling Time

Orders are usually processed within 2 to 4 business days after payment is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

Estimated transit time is usually 8 to 14 business days after dispatch.

Total estimated delivery time is usually 10 to 18 business days, including order handling time and transit time.

Delivery times are estimates only and may vary depending on the destination, courier service, customs processing, public holidays, weather conditions, local delivery conditions, or other circumstances outside our control.

Shipping Cost

Shipping charges, if applicable, will be shown clearly at checkout before payment.

If free shipping is available for your order, this will also be shown at checkout.

Shipping Carriers

We ship orders using reliable tracked courier or postal services. The final carrier may depend on the delivery country, product availability, order details, and courier service coverage.

Tracking Information

After your order is shipped, we will provide tracking information by email.

Tracking updates may take 24 to 48 hours to appear after the parcel is collected by the courier.

Shipping Address

Please make sure your shipping address, phone number, and email address are correct before placing an order.

LucyCamera is not responsible for delays, failed delivery, or lost packages caused by incorrect or incomplete delivery details provided by the customer.

If you notice an address mistake after placing your order, please contact us as soon as possible. We will try to help, but we cannot guarantee changes after the order has been processed or shipped.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, VAT, or local charges may apply depending on your country.

These charges are set by local authorities and are the responsibility of the customer unless they are included at checkout.

LucyCamera is not responsible for delays caused by customs clearance or local import procedures.

Lost or Delayed Shipments

If your order is delayed or tracking has not updated, please contact us with your order number and tracking details so we can help check the shipment status.

Contact Information

LucyCamera
Ethan Wood
12351 57A Ave
Surrey, BC V3X 3H3
Canada

Email: dradhevx@gmail.com
Phone: +1 604 501 5051